Girls' team

remember visit our official website ~Hattie's Pet Restaurant~

2.This advertisement is good and can show. The ad can express a genuine want to express things. They use ensemble to perform each of the sound moves out and the function of the car, show the brand is Honda. Beside that, their sounds can inadequate power. And show the car can drive very fast, quantity of the car very good. We feel that this ad so that car lover who read will be very like the car wanted to be.

Comparison Of Benifits Between "Franchisors" and "Franchisees"

Franchisors

• A person sells an individual products
• Provides an operation manual that contains all the information
• No need to pay
• Need a master franchisee to supervise the business in the particular area
• More faster to earn profit

Franchisees

• Can easily get advice on how to deal with specific problems
• Do not have to borrow large ammounts of capital to expand
  
• Must respect certain rules
• Have to buy suppliers from particular sources
• More slower to earn profit
  

Terms of reference
I was asked by Mr. Ong Chee Meng , Sales Director of Giant Hypermarket in order to write a report about reason for falling sales and the lack of trade. This report is needed by 26 October 2009.

Proceedings/Procedures
To find out about the reasons for falling sales and the lack of trade, I conducted a interview with customers as they leave the supermarket. The question asked include:
· What do you think of the quality of our products?
· What do you think the range of our products?
· What do you think of the helpfulness of our staff?
· What do you think of facilities (café, toilets)?
· How do we compare with other hypermarkets?

Findings
Based on the interview and customers survey, I have found that:
· Majority of customers were satisfied with the quality of our products. A total of 112 customers feel that the quality of our products are fair and only 8 customers are not satisfied with the quality of our products. However, there are 40 customers don’t know about this.
· We have 80 customers think that the range of our products are very good, 268 of customers think that are fair only and 106 customers think that the range of our products are poor. However, there are 43 customers don’t know about this.
· 195 of customers find that our staff are very helpfulness,239 of customers find that our staff’s helpfulness are fair only and 24 of customers find that our staff’s helpfulness is poor. However, there are 42 of customers don’t know about this.
· Majority of customers thinks that our facilities are fair. A total of 54 customers feel that our facilities are very good and 118 customers are not satisfied with our facilities. However, there are 44 customers don’t know about this.
· Majority of customers thinks that we are very good compare to other hypermarkets. 297 of customers thinks that we are fair only compare to other hypermarket and 138 of customers thinks that are poor. However, there are 24 of customers don’t know about this.

Conclusions
It can generally be assumed that several customers commented about the slow service in all departments of our hypermarket particularly at the cashiers counter, a lack of cleanliness in the café and the toilet were often closed or dirty.

Recommendations
I would suggest that:
· Streamlined operations and sales practices.
· Provide courses for the poor service staff.
· Improved order fulfillment and supplier relations to provide more products to consumer.
· Povide more facilities in our hypermarket especially in café and toilet and make sure the place are clean always.


Michelle Chay 15 October 2009

Pets are lovable characters that are appreciated by many people in the world. They are considered by some to be a man's best friend. Nowadays, most people are willing to spend money for their “fur children’. So, I’m planning to market a complete line of pet restaurant to expand the pet’s lifestyle. I’m also planning to provide a complete service for the pets including pets grooming, pets boarding hotel, selling pets accessories and the others. I’m targeting to the middle range customers because most of them have the ability to send their “fur children” to do pets grooming or stylist. The reason why I want to open this kind of business is because most of the pet lovers they would like to have meal together or wish their” fur children” to accompany them. However, there is no any kind of restaurants allow the customers to bring along their pets to the restaurant. As a pet lover, I wish to open this kind of restaurant. Once they send their pets to our pets restaurant to do pets grooming or stylist, they can have tea break in our restaurant.

For your information, I’m planning to open third-storey restaurant. The first floor will be the opening restaurant, the second floor will be the air-condition restaurant and the third floor is used to sell the pet’s accessories and let them do pets grooming. I know it is a brand new restaurant in Malaysia maybe some of them might do not know about this kind of restaurant. To establish brand recognition at the retail level, we are planning to create a blog or website to introduce our restaurant. In addition, we will also do a printed form advertisement about our pets restaurant or direct mail and send it to the residential areas.

This is our roughly idea about our business plan..We’re still gathering more information about the pet restaurant because ”Rome wasn’t built in a day”.

• Michelle Chay
• Nicole
• Chloe
• Candace

Let's me start to introduce myself to you all first..

Well,I'm Michelle..I'm 18 years old.I have one younger brother and of course my parents...my younger brother is studying in secondary sch now and I love them very much:)my favourite things to do are watching movies and chatting on the internet with friends...most of the time I'm very quiet...but sometimes i can be very talkative too:p want to know more about me??u can find out through me:)

HIHI........I'm Nicole......I 'm 18 years old.I come from TMN NUSA BESTARI 2.....when I was free,I like to go shopping,swimming,online n the others.....I'm very like to dance also ........I like to make new friends....I also very talkative,so I can chat with friends everywhere n non-stop o......haha.....In this group,all girl is pretty.....the important is,three girls still single o....haha....the guys come ba.....

I'm Chloe..I'm 18 years old too. I'm the youngest in my family.I like to go shopping like Nichole during my free time..furthermore, I also like to hang out with my frenz and we normally will like to go to the cafeteria n talk the other's gossips there..well..I'm very talkative too..I'm so glad to join this group because my group members are very friendly and easy-going...

Annyeonghaseyo..my name's Candace..I'm also 18 years old..I'm of a mixed race.My mother is a Thai whereas my father is a Malaysian..I'm a typical pisces who like to dream the whole day.I like to make new friends too.I hope to get married with a Korean when I grew up..haha..My favourite motto is "let bygones be bygones"because I think it is really important for us to cherish the future..That's all about me ^^"

Thanks for stopping by!So if u want to find the world's best coffees for yourself,your journey begins here......

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